Volunteer Mentor – Recovery Support Services Mentoring Program

inTouch Multicultural Centre Against Family Violence has an exciting opportunity to join our Volunteer Mentor – Recovery Support Services Mentoring Program.

Status:	Volunteer
No. of Vacancy:	2
Location:	Remote
Grade	Unpaid Volunteer

ABOUT THE ORGANISATION

inTouch is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence. For over 40 years, we’ve championed the cause of our clients, helping more than 30,000 women, children and families to thrive despite the challenges they’ve faced. Our approach is unique and effective, thanks to our in Language, inCulture delivery model and our team’s profound and personal understanding of cultural sensitivities and the migration journey.

inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQ people.

ABOUT THE PROGRAM

inTouch is inviting Expressions of Interest from experienced professional women to join our Mentoring Program, supporting women from migrant and refugee backgrounds who have experienced family violence.

This program aims to strengthen participants’ confidence, skills, and employment readiness, supporting their journey toward meaningful employment and long-term economic independence. Through a structured mentoring framework, mentors play a key role in supporting recovery, rebuilding self-esteem, and expanding professional networks.

The Role of a Mentor

Mentors will be matched with a mentee who is committed to her employment pathway. Over a six-month period, mentors will:

• Support mentees to identify strengths, set employment goals, and develop a pathway forward
• Share insights into Australian workplace culture, job search strategies, and career development
• Encourage confidence-building and professional growth
• Provide guidance in a respectful, culturally responsive, and non-judgmental manner

 

• Support Provided
• Mentors will receive:
• Program induction and ongoing guidance
• Access to program coordinators for support and debriefing
• Opportunities to connect with fellow mentors
• Access to wellbeing support if required

Time Commitment

• Induction: 2-hour session (End of May/Early June )
• Mentoring: 1–2 hours per fortnight (June – November), plus brief follow-up notes
• Evaluation: Participation in short surveys at key stages of the program

 

Mentee Snapshot Profiles
To support meaningful mentor matching, applicants are invited to indicate the mentee profile number(s) they are most aligned to support based on their professional background, lived experience, language skills, or industry knowledge.

Mentee 1

Language: Bengali
Diploma-qualified in Information Technology and currently employed part-time in retail. Interested in developing pathways toward stable employment within the IT or related sectors.

Mentee 2

Language: Indonesian
Background in Education and Aged Care with parenting responsibilities currently being managed through a parenting plan. Seeking support to strengthen confidence, career direction, and employment readiness.

ABOUT THE SUCCESSFUL APPLICANT

To be successful in the role you will have;

Essential:

• Identify as a woman with at least five years’ experience in a professional or managerial role in Australia
• Strong communication skills and intercultural awareness
• Demonstrated commitment to supporting women from migrant and refugee backgrounds
• Empathetic, respectful, and non-judgmental approach
• Ability to commit to the duration of the program
• Based in Melbourne or surrounding areas
• Willingness to obtain (or hold) a valid Working with Children Check and Police Check

Desirable:

• Previous mentoring experience
• Experience working with migrant/refugee communities or family violence contexts
• Strong ethical practice, including confidentiality and integrity
• Ability to speak a language other than English.
• Understanding of the Experts by Experience Framework and ability to apply its best practice principles.

HOW TO APPLY

If this sounds like the role for you then please send your expression of interest to hr@intouch.org.au

Please submit:

• A cover letter responding to the key selection criteria (maximum 2 pages)
• An updated resume
• Your preferred mentee profile number(s) (up to three preferences) in the subject line or on top of the cover letter.

Example – Expression of interest – Mentor Preferences – Profiles 2,4 and 6

• A brief outline of why you feel aligned to the selected profile(s), including any relevant industry experience, language skills, cultural knowledge, or mentoring experience

Please reach out to hr@intouch.org.au if you require support to complete your application or adjustments based on your access needs.

Application will close COB on 14 August 2026

The EOI will be accepted subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, Reference checks, proof of eligibility to work in Australia and qualification checks.

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, Reference checks, proof of eligibility to work in Australia and qualification checks.