Please note-

If you are in immediate danger, please call 000.

If you are experiencing abuse and need a translator, please call TIS on 131 450 and ask them to call 1800RESPECT on 1800 737 732, or Safe Steps on 1800 015 188. Both services are open 24 hours.

For general information and enquiries phone our office on 03 9413 6500

Request a Referral

If you are a woman experiencing family violence-

  • Please complete the Self Referral Form or call 1800 755 988 to speak to an intake worker or any of our support staff. Our intake line is open 9:30am-4:30pm.

If you are a service provider-

  • Check if your client is eligible here.
  • To refer your client to inTouch for specialist inLanguage, inCulture family violence co-case management services, you can complete the online Client Referral Form.
  • To request a specialist secondary consultation from an inTouch family violence case manager, please complete the online Cultural Secondary Consultation Form.

Media Requests

For media requests and press releases, contact inTouch Communications Coordinator, Jo Nilsson- or call 0434 231 766 (Please do not call this number with referral requests, legal crisis support- see above)

Email Us

Fill out this form with your message and we will get back to you within 1 to 2 business days.

    Call us

    For general information and enquiries phone 03 9413 6500

    If you are experiencing family violence and need support call our toll free number
    1800 755 988 Monday to Friday 9:30am- 4:30pm.

    Office hours: 9 am to 5 pm, Monday to Friday

    Please note: We are not a crisis service.

    If you feel unsafe or threatened or fearful for yourself, a child or family member, please call 000 or Safe Steps 1800 015 188.