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Call us

For general information and enquiries phone   03 9413 6500

If you are experiencing family violence and need support call our toll free number
1800 755 988

Office hours: 9 am to 5 pm, Monday to Friday

Please note: We are not a crisis service.

If you feel unsafe or threatened or fearful for yourself, a child or family member, please call 000 or Safe Steps 1800 015 188.

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We are committed to being open, accountable and transparent. Your feedback will help us improve what we do and how we do it.

We welcome and value all feedback. We will treat those who provide feedback and those who are the subject of feedback – both positive and negative – with dignity, courtesy and respect.

We will protect the privacy and confidentiality of all parties.


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