Get help

If you are in immediate danger, please call 000.
If you are experiencing abuse and need a translator, please call TIS on 131 450 and ask them to call 1800 RESPECT on 1800 737 732, or Safe Steps on 1800 015 188. Both services are open 24 hours.

If you are a woman experiencing family violence:

Please contact us by filling out your details on our Self Referral Form or call 1800 755 988 to speak to inTouch’s support staff. If you need an interpreter, please call TIS on 131 450.

Our intake line is open 9:00am-5:00pm.

If you would like to refer a client to inTouch’s case management and co-case management services, please fill out our Client Referral Form.

Asian woman walking in melbourne

What is Family Violence?

Family violence is a pattern of behaviours where one person tries to dominate and control the other. You can find more information about family violence in different languages here.

Examples of family violence behaviours

  • Emotional abuse
  • Physical abuse
  • Sexual abuse
  • Verbal abuse
  • Financial abuse
  • Psychological abuse
  • Isolating someone from their friends and family
  • Stopping someone from practicing their religion and culture.

Examples of family violence

  • Feeling scared in your own home
  • Your partner threatening to cancel your visa and send you back home
  • Being called names or being spoken to in a cruel or offensive way
  • Your partner or family member controlling where you go and who you go with
  • Not being allowed to have your own money
  • Someone checking your phone, or stopping you from talking to friends and family
  • Threatening to take your children away from you, or hurt them
  • Physically harming you
  • Making you do sexual things you do not want to do.

Useful Links

Safe Steps

24 Hour Crisis Line and Emergency Accommodation

Safe + Equal

Understanding family violence


Help and support

CASA House

Crisis Care Following Sexual Assault

No to Violence

Men’s Referral Service

Asylum Seeker’s Resource Centre (ARSC)

Support services

Australian Multicultural Community Services

Emergency Relief

Health Translations

Translated Information About Health and Wellbeing

Find out about us

Who we are

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