Learning and Development

inTouch offers tailored learning, development and training opportunities to build the capacity of the sector and multicultural organisations to respond to family violence in migrant and refugee communities.

Three women sitting on the couch laughing

Our learning and development program is informed by consultations with inTouch’s case managers, community legal centre, NOOR Family Violence Survivor-Advocate group, policy and advocacy and learning and development team.

We aim to add value to your work in this space by championing professional learning that is MARAM aligned, person-centred, culturally responsive and underpinned by an intersectional framework.

We provide a range of in person and online training as well as tailored training depending on your organisational needs. Explore our current learning offerings here or speak to us via trainingadmin@intouch.org.au

Upcoming events

December 2023

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13

Dec

Welcome to inTouch Information Session - 13 December 2023

Online

Wednesday, 13 December 2023

01:30 PM AEDT - 02:30 PM AEDT (1 hour)

  • Online
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Wed 13 Dec 2023

01:30 PM AEDT - 02:30 PM AEDT (1 hour)

Our 13 December 2023 Information Session will be co-facilitated by Lyanne Tam, Training and Impact Practitioner, Sector and Community Unit, and Amali Boralugoda, Intake Worker. This session will discuss inTouch’s specialist family violence case management program- eligibility requirements, referral pathways and expected outcomes for clients. In addition, this session will also feature, Yashila De Silva, a community lawyer from inTouch's Legal Branch, speaking on the work in this space.

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Training offerings

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    Bimonthly Welcome to inTouch Information Sessions

    Our bimonthly information sessions provide an opportunity for specialist family violence, community sector, and multicultural agency staff to learn about the services that inTouch provides, eligibility criteria and referral pathways.
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    Culturally Responsive Practice: Understanding Family Violence in Migrant and Refugee Communities
    This training offers professionals who are not family violence specialists with foundational understanding of cultural humility, intersectionality and unconscious bias when supporting refugee and migrant clients experiencing family violence.
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    Culturally Responsive Practice: Responding to Family Violence in Migrant and Refugee Communities
    Full-Day
    This training has been designed for family violence workers, practitioners, and specialists to better support migrant and refugee women and their children who have or are experiencing family violence.
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    Specialist Training: Working with Women on Temporary Visas
    This specialist training equips professionals with a deeper understanding of the multiple systemic barriers experienced by clients/families from migrant and refugee backgrounds as well as referral pathways and support available for women on temporary visas.
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    Tailored Training Package
    This tailored training option is available to agencies and organisations looking to build specific capabilities within their service. Tailored training is available for service providers, agencies and networks either in the family violence sector or caseloads with refugee and migrant clients.
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Learn with inTouch

Our Training

“inTouch’s training provided me with a deeper understanding of placing clients at the centre of support- acknowledging the need to be curious to understand how culture impacts a client’s life and decision-making.”

Orange Door Training Participant

“This will go a long way in giving me confidence in my ability to approach and help our customers.”

Migration Council Training Participant

“This was absolutely fantastic training.  While I am very familiar with intersectionality, it was interesting to explore the barriers experienced by refugee/migrant families and compare them to barriers faced by non-CALD women and families”

Training for Refuge Staff Participant

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