Training Coordinator

Drive impactful learning and engagement in the family violence sector – support training, shape projects, and strengthen partnerships as our next Training Coordinator.

Status:	Fixed Term up to 30 June 2026
No. of Vacancy:	1
Hours:	Part Time (0.5 FTE)
Location:	Hybrid
Pay rates:	SCHADS Level 5 + 3% + Salary Packaging + Superannuation

ABOUT THE ORGANISATION

inTouch Multicultural Centre Against Family Violence (inTouch) is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence. For over 40 years, we’ve championed the cause of our clients, helping more than 30,000 women, children and families to thrive despite the challenges they’ve faced. Our approach is unique and effective, thanks to our inLanguage, inCulture delivery model and our team’s profound and personal understanding of cultural sensitivities and the migration journey. With a refreshed Executive Team, we are inviting you to join us to make a greater impact for those affected by family violence and their communities.

inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQA+ people.

ABOUT THE ROLE

The position of Training Coordinator is responsible for the administrative and technical functions of the Practice and Sector Development Team and will provide support for training delivery, projects, events, eLearns and webinars. The Training Coordinator will manage the Learning Management System (LMS) and Student Management System (SMS) and communicate with customers to ensure they have timely and efficient access to training sessions and materials. This role will also be responsible for stakeholder engagement with community sectors, community groups, government and corporate leaders to ensure that communication regarding the status of all projects is managed from initial request to delivery. The Training Coordinator will provide administrative support for all finance, reporting and evaluation functions of the Practice and Sector Development Team.     

In this role, your key focus area will be;

• Event Coordination: Manage all administrative and logistical aspects of training sessions and events, including registration, venue booking, catering, materials preparation, trainer scheduling, and travel arrangements.
• Database Management: Maintain the LMS/SMS database (including communication with customers), collate evaluation reports post events and manage and update training packages and materials.
• Stakeholder Engagement: Build and maintain effective relationships with internal and external stakeholders ensuring that communication regarding requests, enquiries and reporting are timely and effective, and in line with the overarching goals and capacity of the training team.
• Stakeholder Administration: Create and maintain administrative systems to ensure that internal and external stakeholders can be managed and supported effectively.
• Calendar Updates: Update the training calendar and the Website with current events and activities.
• Financial Liaison: Work with the finance team to ensure timely payment of invoices and reconciliation of credit/debit card transactions; update monthly Income & Expenditure reports and monitor grant expenditure allocations.
• Promotional Material: Maintain and update promotional materials and coordinate the design, delivery and printing of new promotional and training materials.
• Team Coordination: Organise team meetings and compile relevant reports for the training team and external partners.
• Data and Reporting: Prepare quarterly training reports using relevant data sources and support the National Training Manager to ensure all reporting for contracts and grants is accurate and timely.
• Project Assistance: Assist with various projects as required.

This position requires strong organisational skills, attention to detail, and the ability to work collaboratively within a team and with external stakeholders.

ABOUT THE SUCCESSFUL APPLICANT

Essential

• A suitable qualification plus at least 2 years’ experience in providing administrative support and assistance; previous experience in a similar role will be highly regarded.
• Advanced MS office skills including Word, Power-Point, Excel and Outlook; technical competence – use of laptops, AV systems photocopiers, etc.
• Skills in data collation and establishing/maintaining efficient administrative systems.
• High level interpersonal skills: verbal, telephone and writing including the ability to liaise effectively with colleagues and stakeholders from a wide range of backgrounds.
• Demonstrated ability to work effectively with limited supervision independently and as part of a team to exercise initiative, to set priorities and work within required timelines.
• Excellent problem-solving skills, attention to detail and ability to prioritise and manage multiple tasks.

Desirable

• Experience in working with Victoria’s Multicultural Communities.
• Previous experience using LMS/SMS system.

HOW TO APPLY

Please note your application will not be considered unless you provide a cover letter responding to the key selection criteria (maximum 2 pages of text) and an updated Resume.

Candidates from culturally and linguistically diverse backgrounds are encouraged to apply.

Reach out to hr@intouch.org.au  if you require support to complete your application or adjustments based on your access needs.

Application will close on 02 September 2025.

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, Reference checks, proof of eligibility to work in Australia and qualification checks.