Program Manager

Are you an experienced program manager, passionate about project coordination and services for culturally and linguistically diverse families experiencing family violence? Join our team in Melbourne and make a positive difference in the lives of migrant and refugee women, their families, and their communities.

Status:	Fixed term – 2 years
Hours:	Full time
Location:	Hybrid/Melbourne
Pay rates:	SCHADS Level 6 or 7 depending on experience + Salary Packaging + Superannuation

ABOUT THE ORGANISATION

inTouch is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence. For over 40 years, we’ve championed the cause of our clients, helping more than 30,000 women, children and families to thrive despite the challenges they’ve faced. Our approach is unique and effective, thanks to our inLanguage, inCulture delivery model and our team’s profound and personal understanding of cultural sensitivities and the migration journey.

inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQ people.

ABOUT THE ROLE

The Program Manager will be responsible for delivering on major strategic and operational projects for inTouch. One such exciting new initiative which the role will be dedicated to is the delivery of new Settlement Engagement and Transition Support (SETS) program.

The purpose of the SETS program is to equip and empower humanitarian entrants, other vulnerable migrants and their communities, with the knowledge and tools to address their settlement needs in order to improve social and economic participation, and community connectedness. The program focuses on building independence, self-agency, self-efficacy, and personal well-being. Beyond the SETS program the role will offer dynamic opportunities to continue to grow and expand the work of inTouch through internal transformation projects as well as projects that arise from successful new and emerging funding opportunities.

ABOUT THE SUCCESSFUL APPLICANT

Essential

• Proven experience in project coordination or management within the settlement, community development or primary prevention of family violence sectors.
• Demonstrated ability to oversee complex, multi-location programs, including resource allocation, team coordination and excellent partner and stakeholder engagement.
• Exceptional communication and interpersonal skills, including experience in partnership development and support, and stakeholder collaboration.
• Strong understanding of the challenges faced by migrant and refugee communities, including systemic barriers to justice and wellbeing.
• Excellent organisational and time management skills, with a track record of delivering programs on time and within scope.
• Strong data collection, analysis and reporting skills to monitor program outcomes and impact.

Desirable

• Previous experience working in the field of family violence primary prevention or response, within broader community services or multicultural communities
• Current Victorian Driver’s License.
• Strong networks within Settlement services or family violence services in one or more of the program locations.
• Fluency in a language other than English.

HOW TO APPLY

If this sounds like the role for you, then reach out to us at hr@intouch.org.au with your resume and a short cover letter referring to the key selection criteria in the Position Description found here.

Applications will close on 29 January 2025

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, Reference checks, proof of eligibility to work in Australia and qualification checks.