inTouch Intake is responsible for supporting the efficient day to day operations of Intake services.
Status: | Ongoing |
No. of Vacancy: | One |
Hours: | Full time |
Location: | Melbourne |
Pay rates: | SCHADS 4 + Salary Packaging + Superannuation |
inTouch Multicultural Centre Against Family Violence (inTouch) provides person-centered, integrated and culturally responsive family violence services to people from migrant and refugee communities across Victoria. We have assisted over 30,000 women and children experiencing family violence throughout our 40 years of operation, providing a holistic service that centres the experiences of victim-survivors in everything we do.
inTouch works across the family violence continuum, providing culturally informed early intervention, case management, programs for men who use violence, legal advice, crisis recovery and enhanced capacity-building across the sector and community. We are proud to provide high-level leadership and guidance to all levels of government with our evidence-based, victim-survivor informed advocacy and policy work.
We are a unique and vital service, with specialist expertise working with people of migrant and refugee
backgrounds. This is reflected in our workforce, which is comprised primarily of people who are migrants
and refugees themselves – the inTouch team is from over 20 different countries and communities globally.
The Family Violence Practitioner (Intake) is responsible for supporting the efficient day-to-day operations of inTouch’s intake services. This includes contacting clients, undertaking risk and needs assessments, determining eligibility, continuous improvement of intake systems and processes, managing service demand, responding to internal and external queries and requests for secondary consultation. Working under the general direction of the inTouch Leadership Team, MARAM framework and inTouch policies and procedures, the Intake Practitioner will carry out range of functions.
Essential
Personal Attributes
Please apply with your resume and a short cover letter referring to the key selection criteria in the Position Description found here.
Candidates from culturally and linguistically diverse backgrounds are encouraged to apply.
For further information or to submit an application, contact recruitment@intouch.org.au using the subject line: Family Violence Practitioner – Case Manager.
Application will close on 22 July 2024 with the first round of interviews held week commencing 29th July 2024.