WORK WITH US

We are rapidly expanding our services and programs. We need to be able to meet the needs of culturally and linguistically diverse communities experiencing family violence.

This has created new opportunities for qualified individuals to work with us across our service including sector capacity building, community education, working with women and their children experiencing family violence, family violence recovery and perpetrator intervention programs.

Employee benefits

  • Salary packaging to reduce your tax and increase your takehome pay
  • Meals and entertainment benefit
  • Leadership development
  • Ongoing training and development through a culture of learning
  • Recognition programs
  • Staff wellness initiatives

Family Violence Case Manager

positions x 2

Full Time, Fixed Term till June 2022 (with a possibility of extension)

SCHADS Level 4 / 5 (depending on experience)  + EBA benefits including 3% above award payment + 10% Superannuation + Salary packaging available

We are seeking suitably qualified and experienced Family Violence Case Managers to join us and help make a difference in the lives of women and children experiencing family violence. Fluency in a language other than English is essential.

Preferred languages include but are not limited to Arabic, Thai, Cambodian (Khmer), Hindi, Punjabi and Burmese.

Working in our inLanguage, inCulture model the successful applicants will undertake assessment, monitoring, planning, case management, advocacy and linking of women who are experiencing family violence with support services. The case manager will be required to work closely with staff from other agencies to ensure the clients’ needs can be addressed in an integrated manner.

For a detailed position description click here.

Application process

inTouch has an Equal Opportunity Exemption (H143/2018) and requests applications from those who identify as female only. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

For further information call 03 9413 6500 and speak to a Team Leader or email us at recruitment@intouch.org.au

There is no application close date and interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience.

Team Leader – Sector Development

Full Time, Fixed Term till June 2024 (with a possibility of extension)

SCHADS Level 6 + EBA benefits including 3% above award payment + 10% Superannuation + Salary packaging available

We are seeking an enthusiastic and well organised leader to join the Sector and Community team. This is a great opportunity for an experienced trainer with great project management skills. We are seeking someone who is passionate about contributing to workforce development and community capacity building. The position is responsible for leading a small team of trainers and project workers and is part of inTouch’s Leadership group.

This role requires someone who can keep their eye on the horizon without losing the ability to see the detail. Sound planning and organisational skills are essential, along with the ability to multi-task, prioritise and make clear decisions.  A confident, ethical and professional approach is required for the position.

For a detailed position description click here.

Application process

inTouch has an Equal Opportunity Exemption (H143/2018) and requests applications from those who identify as female only. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

For further information call 03 9413 6500 and speak to a Team Leader or email us at recruitment@intouch.org.au

There is no application close date and interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience.

Corporate Services Officer

Permanent / Full Time

SCHADS Level 3 + EBA benefits including 3% above award payment + 10% Superannuation + Salary packaging available

We are seeking an Corporate Services Officer with high level of verbal communication and negotiation skills including the ability to liaise effectively with a wide range of internal and external stakeholders.

Has maturity, initiative, prioritisation, time management and organisational skills and ability to work with minimal supervision.

An excellent understanding of customer service requirements and a demonstrated customer experience approach to all activities and a minimum of 2 year’s work experience in a similar role in the not-for-profit sector.

For a detailed position description click here.

Application process

inTouch has an Equal Opportunity Exemption (H143/2018) and requests applications from those who identify as female only. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

For further information call 03 9413 6500 and speak to Team Leader – Corporate Services or email us at recruitment@intouch.org.au

The application close date is COB 19 September 2021

Interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience.

Client Services Officer

Permanent / Full Time

SCHADS Level 3 + EBA benefits including 3% above award payment + 10% Superannuation + Salary packaging available

We are looking for a responsible Client Services Officer to provide professional, confidential customer and administration services.

The incumbent will support high quality and effective service delivery and day-to-day functioning of the Client Services team. It will be essential to ensuring the service is perceived by CALD women as accessible, friendly, and welcoming.

The ability to multi-task and prioritise effectively will be critical.

Great customer service, process management, communication, planning and organisational skills with a can-do attitude are essential.

If you have the capability to achieve success in this role, we would love to hear from you!

For a detailed position description click here.

Application process

inTouch has an Equal Opportunity Exemption (H143/2018) and requests applications from those who identify as female only. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

For further information call 03 9413 6500 and speak to Team Leader – Client Services or email us at recruitment@intouch.org.au

The application close date is COB 19 September 2021

Interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience.

Coordinator – Direct Services

Permanent / Full Time

SCHADS Level 7 + EBA benefits including 3% above award payment + 10% Superannuation + Salary packaging available

We are seeking a suitably qualified and experienced Coordinator, Director Services to provide leadership, direction and support to the Direct Services Team, Students on placement and Volunteers. This includes developing and implementing organisational change, in the context of sector reform and the inTouch strategic direction as well as ensuring practice aligns with the Code of Practice for Specialist Family Violence Services and the MARAM Framework.

The Coordinator is responsible for providing direct supervision to approximately 10 staff, while working closely with key staff, including the Specialist Family Violence Practice Lead and the other Direct Services Coordinator, to support staff to provide best practice, responsive case management services across the spectrum of service delivery, from intake to case closure and post program support.

This position is part of the inTouch Leadership Group and is required to represent inTouch on a range of networks and partnerships.

If you have the capability to achieve success in this role, have a genuine commitment to social justice, high ethical standards, and values we would love to hear from you!

For a detailed position description click here.

Application process

inTouch has an Equal Opportunity Exemption (H143/2018) and requests applications from those who identify as female only. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

Please send your application to Narelle Herring at narelle@mathershrconsulting.com.au using the subject line: Coordinator, Direct Services

Interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience.

Specialist Family Violence Practice Lead – Direct Services

Permanent / Full Time

SCHADS Level 7 + EBA benefits including 3% above award payment + 10% Superannuation + Salary packaging available

We are seeking an enthusiastic clinician who is passionate about continuous improvement, leading change and ensuring the delivery of safe and effective client services. The role will involve working closely with all staff involved with the delivery of services to clients, leading, supporting, and implementing clinical risk mitigation across the organisation.

This role requires someone who can visualize desired outcomes and work collaboratively with the leadership team and staff in implementing the steps required to achieve identified goals.

Strong management, communication, planning, and organisational skills are essential, along with the ability to multi-task, prioritise and make clear decisions.

If you have the capability to achieve success in this role, have a genuine commitment to social justice, high ethical standards, and values we would love to hear from you!

For a detailed position description click here.

Application process

inTouch has an Equal Opportunity Exemption (H143/2018) and requests applications from those who identify as female only. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

Please send your application to Narelle Herring at narelle@mathershrconsulting.com.au using the subject line: Coordinator, Direct Services

Interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience.

Capacity Builder / Trainer

Fixed Term till June 2024 / Part Time 0.60 FTE

SCHADS Level 5 + EBA benefits including 3% above award payment + 10% Superannuation + Salary packaging available

We are seeking an enthusiastic Capacity Builder / Trainer to be part of a small team of experienced trainers and capacity builders who have experience working with women from multicultural communities and/or in the family violence sector.

This role will be involved in development delivery and evaluation of capacity building initiatives, expert advice, and advocacy. Contribute to a range of project work in a variety of settings

The Training will predominantly focus on culturally responsive family violence practice

If you have the capability to achieve success in this role, have a genuine commitment to social justice, high ethical standards, and values we would love to hear from you!

For a detailed position description click here.

Application process

inTouch has an Equal Opportunity Exemption (H143/2018) and requests applications from those who identify as female only. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

For further information call Maryum Chaudhry on 0401 001 184 or email us at recruitment@intouch.org.au

Please send your application at recruitment@intouch.org.au using the subject line: Capacity Builder/Trainer

Interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience.

Project Coordinator

Fixed Term till June 2024 / Full  Time 1.0 FTE

SCHADS Level 5 + EBA benefits including 3% above award payment + 10% Superannuation + Salary packaging available

We are seeking an enthusiastic Project Coordinator who will be responsible for the successful delivery of community focused projects. The incumbent will drive the delivery of the projects, responsibilities include – project management, planning and implementation, and funder and stakeholder management.

Critical to success in the Project Coordinator role will be problem solving skills; ability to manage projects on time and within budget; an understanding of service delivery for multicultural communities, strong communication skills and provision of clear and concise reports.

If you have the capability to achieve success in this role, have a genuine commitment to social justice, high ethical standards, and values we would love to hear from you!

For a detailed position description click here.

Application process

inTouch has an Equal Opportunity Exemption (H143/2018) and requests applications from those who identify as female only. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

For further information call Maryum Chaudhry on 0401 001 184 or email us at recruitment@intouch.org.au

Please send your application at recruitment@intouch.org.au using the subject line: Project Coordinator

Interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience.

Program Manager – inSpire

Fixed Term 3 months / Full  Time 1.0 FTE

SCHADS Level 6 + EBA benefits including 3% above award payment + 10% Superannuation + Salary packaging available

We are seeking a suitably qualified and experienced Program Manager who will be responsible for all elements of the inSpire program, and report to the Executive Manager, Sector and Community.

The Program Manager will develop and implement the inSpire initiative, including working directly with women and children moving beyond family violence, project design, development and implementation, reporting, internal and external partner and stakeholder management and overseeing the fundraising strategy and activities.

This role supervises and supports the project staff, volunteers and contractors.

The Program Manager will drive key operational activity including the implementation of a number of flagship projects for the organisation and the Board, as well as other duties as required that match the incumbent’s skills, abilities and classification.

For a detailed position description click here.

Application process

inTouch has an Equal Opportunity Exemption (H143/2018) and requests applications from those who identify as female only. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

Please send your application at narelle@mathershrconsulting.com.au using the subject line: Program Manager – inSpire

Interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience.

Student placements 

Details around the 2021 program are on hold.