Family Violence Practitioner- Motivation for Change

Are you a passionate about supporting change and accountability, and able to engage communities in Dari, Hazaraghi, Persian, Pashto or Hindi? Join inTouch to work alongside women, children and men from refugee and migrant backgrounds, supporting safety, recovery, and meaningful behaviour change.

Status:	Ongoing
No. of Vacancy:	1
Hours	Full Time/ Part time (FTE 0.8)
Location:	Hybrid – based in East Melbourne and Dandenong
Grade	SCHADS Level 5 + super + salary packaging

ABOUT THE ORGANISATION

inTouch is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence. For over 40 years, we’ve championed the cause of our clients, helping more than 30,000 women, children and families to thrive despite the challenges they’ve faced. Our approach is unique and effective, thanks to our in Language, inCulture delivery model and our team’s profound and personal understanding of cultural sensitivities and the migration journey.

inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQ people.

ABOUT THE ROLE

Family Violence Practitioner-MFC provide critical case management support for men engaged in the InTouch Motivation for Change Program.

The Motivation for Change in-language, in-culture tailored intervention program aims to support men who use violence from migrant and refugee backgrounds. This program is a bespoke, dedicated trauma-informed and culturally accessible response to holistically engage men who otherwise may come to the attention of police, courts and other service providers. The program supports men who, for several reasons, are unable to access services to assist them in stopping their use of violence.

The program combines weekly group sessions for men, facilitated by trained experienced workers, complimented by weekly case management sessions.

The program aims to prepare participants for smooth access to family violence and other supporting services where appropriate. It will reduce levels of mistrust and fear of mainstream services and normalize the experience of seeking support and, ultimately, living lives free from violence.

The Family Violence Practitioner aims to support men to effectively engage, reflect and complete the MFC program whilst also maintaining attention on safety concerns.

The role will undertake assessment, monitoring, planning, case management, advocacy and linking program participants with support services. Family Violence Practitioners will work closely with group facilitators and partner contact workers to monitor and respond to safety concerns. The Motivation for Change Case Manager is required to work closely with staff from other agencies to ensure the clients’ needs can be addressed in an integrated manner.

Key Responsibilities

• The position will provide active case management support to men who use violence against family member including but not limited to:
  • Comprehensive risk assessment.
  • Communication with Family Safety workers, where partners are engaged.
  • Assist men to make informed choices for themselves and support access to appropriate and relevant services to help them achieve their stated goals.
• Supporting the implementation and ongoing development of the Motivation for Change Program through sector and community education, program delivery and establishment of/ engagement in relevant networks.
• Effectively working with relevant service providers and community groups to support an integrated approach to prevention and intervention for men who use violence, including referral pathways, protocols and undertaking joint initiatives.
• Participate proactively in team project initiatives. This may include leading specific projects or project elements.
• Deliver specialist advice / knowledge to external service providers in relation to the CALD and family violence sector.
• Identify, engage and respond appropriately to clients with complex needs.
• Collate and enter data into inTouch software (IRIS) to support clear and concise reporting.
• Proactively coordinate engagement with clients at outreach venues to provide efficient and effective support.
• Undertake prescribed training and ongoing professional development.
• Embrace diversity, respecting and celebrating differences across our organisation and the wider community and respond to changing environments to better our communities.
• Contribute to the work of inTouch more broadly through provision of specialist advice/consultation to relevant projects/reforms.
• Support other team members in periods of high demand, during periods of absence and participate in project groups and attend events.
• Other duties as directed.

ABOUT THE SUCCESSFUL APPLICANT

To be successful in the role you will have;

Essential Criteria

• Proficiency in one or more of the following languages is required: Dari, Hazaraghi, Persian, Pashto or Hindi.
• Hold a Bachelor of Social Work or other equivalent qualification as set out in https://www.vic.gov.au/mandatory-minimum-qualifications-specialist-family-violence-practitioners
• An understanding and/or practical application of the MARAM Framework including assessment of adults using violence.
• Demonstrated understanding of the gendered analysis of family violence.
• Demonstrated specialist case management experience in providing trauma informed responses to people using violence.
• Experience in working with men who use violence towards family members within feminist and safety-first contexts will be highly regarded.
• A sophisticated understanding of Afghan culture, migration and settlement journeys and the impact of conflict and Afghan history on the community.
• Proficiency in oral and written English skills.
• Advanced skills in MS office software.
• Current Victorian driver’s license.

Desirable

• Graduate Certificate in Men’s Behaviour Change: Client assessment and Case Management
• Graduate Certificate in Family Violence
• Graduate Certificate in Case Management
• Accredited Registered Training Organisation training

To be successful for the role you’ll also need: 

• Genuine commitment to social justice and to assisting migrant and refugee women and children.
• High ethical standards and values, ability to act with integrity and confidentiality.
• Ability to sensitively manage stakeholder relationships.
• A level of maturity and professional accomplishment and track record appropriate to the representational aspects of the role.

HOW TO APPLY

All position-related inquiries and applications should be directed to hr@intouch.org.au

To apply, please click the link below and submit:

• A complete, current resume outlining your previous roles, responsibilities, and achievements.
• A brief cover letter addressing the selection criteria.

Applications close at 5:00 PM, Thursday 29 January 2026.

inTouch values diversity and inclusion and actively encourages applications from people of all cultural backgrounds, faiths, abilities and sexual orientations.

In accordance with our Equal Opportunity Exemption (H326/2023), this position is open to applicants who identify as female only.

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, Reference checks, proof of eligibility to work in Australia and qualification checks.