Marketing and Communication Coordinator

Shape meaningful stories, amplify social impact, and help drive change — join inTouch as our part-time (0.6 FTE) Marketing & Communications Coordinator in a flexible hybrid role.

Status:	Ongoing
No. of Vacancy:	1
Hours	Part time (FTE 0.6)
Location:	Hybrid
Grade	SCHADS Level 5.1 + super + salary packaging

ABOUT THE ORGANISATION

inTouch is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence. For over 40 years, we’ve championed the cause of our clients, helping more than 30,000 women, children and families to thrive despite the challenges they’ve faced. Our approach is unique and effective, thanks to our in Language, inCulture delivery model and our team’s profound and personal understanding of cultural sensitivities and the migration journey.

inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQ people.

ABOUT THE ROLE

The Marketing and Communications Coordinator collaborates with team members, stakeholders, and third-party providers, in partnership with an external communications agency, to develop and implement marketing and communication strategies and campaigns. The position requires managing multiple priorities while remaining agile and responsive to change.

Key Responsibilities

• Contribute to the development and implementation of marketing and communications strategies, in collaboration with the external communications agency, ensuring alignment with inTouch’s strategic plan, purpose and values.  
• Support the Chief Executive Officer and the organisation in implementing a range of communications and marketing initiatives.
• Produce and post engaging content across various platforms, including social media channels, newsletters, press releases, and inTouch’s website.
• Collaborate with internal teams, external partners and the external communications agency to ensure cohesive messaging and branding.  
• Help coordinate events, campaigns, and community outreach initiatives to raise awareness of family violence issues and promote inTouch’s services.  
• Monitor and report on the effectiveness of marketing campaigns and communication efforts, providing insights and recommendations for improvement.  
• Assist in the development of promotional materials and other communication tools that effectively communicate inTouch’s message to various stakeholders.  
• Monitor and respond to the communications inbox.
• Marketing administration support as required.

ABOUT THE SUCCESSFUL APPLICANT

To be successful in the role you will have;

Essential Criteria

• Bachelor’s degree in Marketing, Communications, Public Relations, Journalism/ Media or a related field.  
• Strong written and verbal communication skills with attention to detail.  
• Proficiency in digital marketing, including social media management and content creation.  
• Familiarity with analytics tools to track and measure campaign performance is a plus.  

Desirable

• Demonstrated interest in social issues, particularly in family violence.  

Personal Attributes

• Ability to work collaboratively in a team-oriented environment while also managing individual tasks and deadlines.  
• Creative thinker with a proactive attitude and a passion for making a positive impact.

HOW TO APPLY

All position-related inquiries and applications should be directed to hr@intouch.org.au

To apply, please click the link below and submit:

• A complete, current resume outlining your previous roles, responsibilities, and achievements.
• A brief cover letter addressing the selection criteria.

Applications close at 5:00 PM, Sunday 25 January 2026.

inTouch values diversity and inclusion and actively encourages applications from people of all cultural backgrounds, faiths, abilities and sexual orientations.

In accordance with our Equal Opportunity Exemption (H326/2023), this position is open to applicants who identify as female only.

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, Reference checks, proof of eligibility to work in Australia and qualification checks.