Family Violence Practitioner

Are you a passionate about supporting change and accountability, and able to engage communities in Dari, Hindi, Persian or Hazaraghi? Join inTouch to work alongside women, children and men from refugee and migrant backgrounds, supporting safety, recovery, and meaningful behaviour change.

Status:	Ongoing
No. of Vacancy:	1
Hours	Full Time
Location:	Hybrid
Grade	SCHADS Level 5 + super + salary packaging

ABOUT THE ORGANISATION

inTouch is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence. For over 40 years, we’ve championed the cause of our clients, helping more than 30,000 women, children and families to thrive despite the challenges they’ve faced. Our approach is unique and effective, thanks to our in Language, inCulture delivery model and our team’s profound and personal understanding of cultural sensitivities and the migration journey.

inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQ people.

ABOUT THE ROLE

The Family Violence Practitioner plays a key role in delivering culturally responsive family violence services to individuals and families from refugee and migrant backgrounds. The role includes comprehensive case management, risk assessment, safety planning, and recovery-oriented support for victim survivors, alongside significant involvement in the Motivation for Change (MFC) Program, supporting men who use family violence to take responsibility for their behaviour and reduce risk.

Working within the MARAM Framework and a multidisciplinary team, the practitioner contributes to holistic, trauma-informed responses that prioritise safety, accountability, and long-term change. With appropriate supervision, boundaries, and portfolio rotation, the role balances work with victim survivors and MFC participants, ensuring ethical and integrated service delivery. Language proficiency in Dari, Persian or Hazaraghi is essential to effectively engage and support clients and communities.

Key Responsibilities

• Provide case management support to men participating in the Motivation for Change Program, working within clear professional boundaries and accountability frameworks.
• Facilitate the Motivation for Change Program (following specialist training), supporting participants to recognise the impact of their behaviour and work toward safer relationships.
• Deliver high-quality intake, screening, triage, and safety planning services in accordance with MARAM standards and culturally responsive practice.
• Provide short- and long-term case management to women and children experiencing family violence, including advocacy, brief interventions, partner contact services, and referrals.
• Undertake comprehensive risk, needs, and safety assessments, with a strong focus on high-risk and complex presentations.
• Deliver partner contact and associated support services to enhance victim survivor safety and inform risk management.
• Work collaboratively within a multidisciplinary team to support coordinated and integrated responses to family violence.
• Provide secondary consultation, advocacy, and referrals to connect clients with relevant internal and external services.
• Offer specialist advice to external service providers on culturally responsive family violence practice, particularly in relation to refugee and migrant communities.
• Contribute to organisational initiatives, strategic projects, and policy development through specialist knowledge and consultation.
• Support team members during periods of high demand, participate in project groups, and attend community or sector events as required.
• Facilitate group-based programs to support recovery for women and/or children impacted by family violence.
• Prepare high-quality written documentation, including professional reports, case notes, funding and housing applications, and correspondence.
• Maintain accurate data collection, reporting, and documentation in line with quality, governance, and accreditation requirements.
• Actively contribute to service improvement, innovation, and the development of new programs and responses.
• Work effectively with external services and government agencies to support an integrated and coordinated approach to family violence intervention.

ABOUT THE SUCCESSFUL APPLICANT

To be successful in the role you will have;

Essential Criteria

• Demonstrated fluency in spoken Dari, Hindi, Persian or Hazaraghi
• Tertiary qualifications in Social Work, Community Development or related discipline with a degree qualification preferred.
• A minimum of 2 years’ experience in the specialist family violence service or related sector
• Highly proficient in spoken fluency and writing skills in a language other than English.
• A demonstrated understanding of the issues involved in working with women from a multicultural background, including intersectional factors impacting women and children affected by family violence.
• A demonstrated contemporary knowledge of crisis intervention and key frameworks, including intersectional feminism and anti-oppressive practice and how this is utilised, to understand and respond to the gendered nature of violence against women.
• Understanding of and expertise in applying the MARAM framework
• Demonstrated understanding and awareness of structural and social inequities which discriminate against people from culturally and linguistically diverse backgrounds (CALD), and particularly those with refugee and/or asylum-seeker backgrounds.

HOW TO APPLY

All position-related inquiries and applications should be directed to hr@intouch.org.au

To apply, please click the link below and submit:

• A complete, current resume outlining your previous roles, responsibilities, and achievements.
• A brief cover letter addressing the selection criteria.

Applications close at 5:00 PM, Monday 05 January 2026.

inTouch values diversity and inclusion and actively encourages applications from people of all cultural backgrounds, faiths, abilities and sexual orientations.

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, Reference checks, proof of eligibility to work in Australia and qualification checks.