Executive Assistant

Are you a dynamic and highly organised team player? Are you passionate about providing excellent and intuitive operational support? Join the inTouch team and support our Chief Executive Officer to provide life changing support for refugee and migrant women experiencing family violence.

Status:	Permanent
No. of Vacancy:	1
Hours:	Full time
Location:	East Melbourne/Hybrid
Pay rates:	SCHADS Level 5 + Salary Packaging + Superannuation

ABOUT THE ORGANISATION

inTouch is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence. For over 40 years, we’ve championed the cause of our clients, helping more than 30,000 women, children and families to thrive despite the challenges they’ve faced. Our approach is unique and effective, thanks to our in Language, inCulture delivery model and our team’s profound and personal understanding of cultural sensitivities and the migration journey. With a new CEO and refreshed Executive Team, we are about to embark upon a bold ambition towards making a greater impact.

inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQ people.

ABOUT THE ROLE

inTouch Multicultural Centre Against Family Violence (inTouch) has an exciting opportunity an Executive Assistant to provide comprehensive administrative and operational support to the CEO. You will ensure the Executive Team are efficiently and effectively supported in their delivery of organisation initiatives and provide quality and timely assistance in managing schedules and requirements of the Executive office.

In this role, your key focus area will be:

Executive support

• Provide proactive inbox and diary management, travel coordination, and administrative support for the CEO.
• Prepare, coordinate, and facilitate key meetings, ensuring agendas, minutes, and follow-up actions are completed to a high standard.
• Draft and manage internal and external communications on behalf of the CEO Office.

Stakeholder and office management:

• Act as a key liaison with internal and external stakeholders, including the Board, Executive Team, staff and government entities.
• Support broader office operations, including onboarding, general administration and providing reciprocal backup support with the Administration Lead.
• Provide high-level support for board and committee operations, including preparation of papers, minute taking, and event coordination.

Strategic and project support

• Coordinate with external marketing and communications providers to support aligned, high-quality campaigns and messaging.
• Collaborate on strategic initiatives and special projects, ensuring milestones and outcomes are achieved.

ABOUT THE SUCCESSFUL APPLICANT

Essential

• At least 5+ years as an EA.
• A proven track record of supporting senior leaders within either a corporate or Non-for-Profit environment Your ability to work to tight deadlines in a fast-paced environment.
• Exceptional and standout administrative acumen and delivery.
• Excellent communication skills with a positive and professional presence.
• Ability to work independently under pressure while managing multiple priorities.
• Strong organisational skills with attention to detail.
• Board experience and advanced MS Office skills.
• Ability to ‘read the room’ and act with sensitivity and intuition to make things happen.
• Proficiency across other online collaboration tools e.g.; Board Platforms, Teams.

Desirable

• Experience in the Family and Domestic Violence sector or similar social services non-for-profit organisation will be highly regarded.
• Ability to speak a language in addition to English.

HOW TO APPLY

Please apply with your resume and a short cover letter referring to the key selection criteria in the Position Description found here: Application closing date is 16 July 2025

Candidates from culturally and linguistically diverse backgrounds are encouraged to apply.

For further information or to submit an application, contact hr@intouch.org.au using the subject line: Executive Assistant

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, Reference checks, proof of eligibility to work in Australia and qualification checks.