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If you are in immediate danger and fear for your safety 
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You can call us and our team can help you understand your options.

Monday – Friday 9:00am to 5:00pm 

1800 755 988
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Tell us about your situation through our confidential form. Our team will read your information and contact you safely.

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What is family violence?

Understand what family violence is and we can support you with next steps.

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See our resources

We have helpful information on matters relating to family violence, the legal system and how to find safety.

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A future beyond violence

We offer confidential support, legal assistance, training and advocacy for women and gender diverse people from migrant and refugee backgrounds subjected to family violence.

Find the Right Support

Choose the path that fits your situation. We walk with you from seeking safety to recovery, with trusted and confidential support.

I'm looking for help

Our team will listen, explain your options and will try to match with support in your language.

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I'm referring a client

Refer to our intake team, request a secondary consultation or seek cultural, legal and migration advice for your client.

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Our team is made up of migrant and refugee women

We speak over 20 languages. When you seek help, we will try to match you with someone who speaks your preferred language or understands your cultural background. When that’s not possible, we will arrange a professional interpreter.

Our Support Services

We work across the family violence continuum – from early intervention, response, recovery to behavioural change.

Victim-Survivor Support

Specialist case management and safety planning, tailored to your culture and language.

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Women's Legal Centre

Family law, family violence intervention orders and migration advice from specialist lawyers.

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Recovery Programs

Group and individual programs that rebuild safety, stability and connection.

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Men Using Violence

Men’s behavioural change program encouraging men to take responsibility for their behaviour and work towards safer relationships.

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Training & Development

Our experienced family violence specialists offer learning, development and training opportunities to build the capacity of the sector and multicultural organisations to respond to family violence in migrant and refugee communities.

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Policy & Advocacy

We influence policy and practice through research, government engagement and sector partnerships to transform the family violence system, so it delivers safety, dignity and justice for everyone. 

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NOOR Survivor-Advocates

Lived and Living Experience is at the centre of everything we do. Our Advisory Group NOOR is comprised of migrant and refugee women with lived and living experience of family violence.

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Latest Resources

Practical information for those subjected to family violence, professionals supporting clients and organisations working for system transformation.

What is Misidentification?

Learn how to identify misidentification. Misidentification occurs when a victim-survivor of family violence is misidentified by systems as the perpetrator.

Read here

Understanding Coercive Control – Service Provider

Understand how coercive control can disproportionately affect migrant and refugee communities and how to communicate safely.

Read here

Travelling Overseas with Your Child

For community service professionals, this resource will guide you on how to navigate and negotiate travel arrangements with the other parent, taking into account current court orders or parenting plans.

Read here

Applying for Your Child's Australian Passport

This resource guides you through applying for your child’s passport. If both parents can provide consent, you can follow the standard steps listed in this guide.

Read here

Working with Women on Temporary Visas

This resource is for family violence practitioners and outlines some of the common issues faced by women on temporary visas who are experiencing family violence.

More information

Lived & Living Experience Framework

Guidance to stakeholders on how to engage NOOR in work to influence and transform the family violence service system and society.

Read here

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Need to reach us about something else? Contact our team for general enquiries, media requests or information about intouch.

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