Building trust and understanding by phone, and using interpreters takes skill and practice. With more women needing support from an interpreter to access support services over the phone, we’ve developed these tip sheets for women and family violence professionals.

Tip sheets for women who need an interpreter

Tip Sheet – What to expect when using interpreters on the phone (Plain English)

Tip Sheet – What to expect when using interpreters on the phone (Arabic)

Tip Sheet – What to expect when using interpreters on the phone (Dari)

Tip Sheet – What to expect when using interpreters on the phone (Dinka)

Tip Sheet – What to expect when using interpreters on the phone (Farsi)

Tip Sheet – What to expect when using interpreters on the phone (Hindi)

Tip Sheet – What to expect when using interpreters on the phone (Khmer)

Tip Sheet – What to expect when using interpreters on the phone (Mandarin)

Tip Sheet – What to expect when using interpreters on the phone (Singhalese)

Tip Sheet – What to expect when using interpreters on the phone (Somali)

Tip Sheet – What to expect when using interpreters on the phone (Thai)

Tip Sheet – What to expect when using interpreters on the phone (Vietnamese)

Tip sheet for family violence professionals

Building trust and understanding by phone, and using interpreters takes skill and practice. With more women needing support from an interpreter to access support services over the phone, we’ve developed this tip sheet for family violence professionals.

Tip Sheet for Practitioners – Working with interpreters by phone in a family violence setting (English)

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