inTouch clients are more vulnerable than ever during COVID-19. Many women are finding themselves trapped in the home with their abusers while observing ‘Stay at Home’ and social distancing directives. Our client services team has seen an increase in requests for help as new and former clients reach out, often sharing their experiences, in particular how they are facing tremendous financial hardship.
Many of the women we support are on temporary visas, so accessing the support they need to stay safe is often made more difficult as they are ineligible for government support such as Centrelink, or any of the other benefits of the many stimulus packages. This leaves women and their children reliant on charity organisations to meet even their most basic day-to-day needs.
In response to this, inSpire has partnered with local social enterprise, Sibling by Kinfolk, to launch an emergency food relief project, connecting our most vulnerable clients with healthy, wholesome food.
inTouch staff member drives emergency food relief to clients
What makes our project so special?
Our women. The women and children this project supports are victim-survivors of family violence from migrant and refugee communities experiencing extreme food insecurity. The vast majority of clients referred have no working rights, or have lost their casual employment due to COVID-19, or are caring for young children and have little or no support network in Australia.
Our food. Organic, seasonal, and locally sourced, the emergency food relief packs provided to clients through this project are full of fresh vegetables, free range eggs, local pulses and grains, fresh milk and yoghurt from the dairy, handmade baby food and ready to eat meals cooked by Sibling’s in-house chef.
Our heart. Every single meal and food pack is prepared and delivered with care as the team at Sibling take time to tailor food items to match each family’s needs. Packs are hand delivered to the client by inTouch team members who have volunteered a day in their work week to support the project. This also means that our Case Managers have a unique opportunity to touch base with high-risk clients during the COVID-19 pandemic.