Are you in immediate danger?

If you feel unsafe or fearful for yourself, a child or family member, please call 000.
If you are in a crisis, call please call Safe Steps, Victoria’s 24/7 family violence response line on 1800 015 188.

inTouch will continue to help women experiencing family violence during the COVID-19 pandemic. The ways we help you may change to protect your safety and the safety of our workers, but our services will continue to be available.

Are you a migrant or refugee woman experiencing family violence at home? inTouch is here to help you, click here to ask for help online or call 1800 015 188 to speak with an inTouch worker.

Need help from an interpreter to access support services?

Click here to read our tip sheet on what to expect when using interpreters on the phone during COVID-19, available in 12 languages.

During COVID-19, the safety of our workers and the women we help is important to us. We are following the information from the Government and health experts, and our team is now working from home. We are limiting face-to-face contact by providing support over the phone, and where necessary our workers are practicing social distancing (1.5 metre distance between people).

This information is for women from migrant and refugee backgrounds experiencing family violence. If you are a professional, service provider or (faith-based or ethno-specific) community organisation please click here.