Policy, Research and Communication Manager

The  Policy, Research and Communication Manager leads inTouch’s strategic policy and advocacy activities internally and externally.

The Manager works closely with the CEO to build the profile and influence of inTouch with all levels of government, policy makers, the media, academia, communities, service providers and other stakeholders.

Demonstrating sector experience and organisational leadership, the Manager supports a specialised unit to undertake research, strategy, analysis, communication, consultations and stakeholder relationship on the key policy drivers that impact temporary visa holders, migrant and refugee women and their communities in the area of family violence.

The Manager is also a member of the inTouch leadership team, with responsibility for building culture, service excellence and delivering on the operational plan.


inTouch Multicultural Centre Against Family Violence (inTouch) provides person-centred, integrated and culturally responsive family violence services to people from migrant and refugee communities across Victoria. We have assisted over 20,000 women and children experiencing family violence throughout our 38 years of operation, providing a holistic service that centres the experiences of victim-survivors in everything we do.

inTouch works across the family violence continuum, providing culturally informed early intervention, case management, perpetrator programs, legal support and advice, crisis recovery and enhanced capacity-building across the sector and community. We are proud to provide high-level leadership and guidance to all levels of government with our evidence-based, victim-survivor informed advocacy and policy work.


  • Tertiary or post-graduate qualification in social policy, social research, social work, community development of related field
  • At least 2 years leadership experience in policy or research
  • At least 2 years’ experience in managing a team
  • Experience in a social policy role, with a demonstrated ability to analyse and develop policy, produce high quality submissions, reports and position papers. A track record of effective involvement in influencing policy debates
  • Thorough understanding of the issues facing women subjected to family violence of migrant and refugee backgrounds
  • High-level verbal and written communication skills with the ability to communicate effectively to a range of diverse audiences.
  • Financial literacy and budgeting skills


inTouch has an Equal Opportunity Exemption (H143/2018) and requests applications from those who identify as female only.
Applicants should express their interest by submitting their resumes and brief cover letter addressing the key selection criteria as detailed in the Position Description.
Please email your application, or address any questions to recruitment@intouch.org.au, using the subject line “Policy, Research and Communications Manager.” Interviews will be conducted on a rolling basis, so please submit your application as soon as possible.

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